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Miss Manners: Is Tipping the Bartender Necessary When a Computer Is Bartending?


Miss Manners responded to a question from a reader who was unsure if their tipping behavior at an airport bar was appropriate. The reader had placed an order through a touchscreen terminal, received their drink from a bartender who did not greet them and were dissatisfied with the service. The reader decided to leave a 6% tip for what they perceived as one-third of the transaction they completed themselves.

Miss Manners expressed her belief that tipping is a flawed system that allows employers to avoid paying fair wages to their staff. She emphasized that tipping should not be used as a way to punish workers for poor service, and instead, customers should advocate for fair compensation for employees.

The incident at the airport bar highlighted the reader’s frustration with the lack of customer service they received, but Miss Manners shifted the focus onto the larger issue of fair wages for workers. She encouraged readers to consider the broader implications of tipping practices and to advocate for better treatment of service industry workers.

For more advice on etiquette and manners, readers can send their questions to Miss Manners through her website, email, or postal mail.

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Photo credit www.cleveland.com

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