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WSOC TV: American Airlines implements new boarding technology to prevent line-cutting


New rules have been implemented by American Airlines at the Charlotte Douglas International Airport to prevent passengers from cutting in line. This new boarding technology, tested at several other airports, alerts gate agents when passengers attempt to board before their assigned group. The agents then ask the passengers to return to their correct place in line and board with their assigned group. However, there are exceptions such as if passengers are with someone who is set to board before them. Passengers Martin and Cherie Kisla, who recently returned from Jamaica, experienced the new system and were grateful when line-cutters were caught and stopped by American Airlines representatives. American Airlines is pleased with the results of the new technology, which is still in a trial phase.

The Associated Press has reported on this development, emphasizing the importance of the new rules in improving the boarding process at the airport. The new technology is part of American Airlines’ efforts to streamline the boarding process and ensure fairness for all passengers. Passengers at Charlotte Douglas International Airport and over 100 other airports will benefit from this new system, which aims to eliminate line-cutting and confusion during the boarding process. Travelers can expect a smoother and more efficient boarding experience thanks to these new rules implemented by American Airlines.

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Photo credit www.wsoctv.com

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